Case Studies
Energy
Market Management System Maintenance
Richard Schwartz
Managing Partner
Michal Kečkéš
IT Consultant
Challenge:
- The client was operating a legacy market management system built on ASP, VB, and Oracle. While the system remained functional, it was no longer able to meet new functional, technical, and regulatory requirements.
- To address these limitations, the bank introduced a modern second-generation system based on .NET and Oracle, designed to be scalable, easier to maintain, and prepared for future growth.
Solution:
- We provided L2/L3 support, including incident resolution and minor enhancements for the legacy system.
- Following the introduction of the new platform, we supported a smooth transition and ensured the coexistence of both systems during the migration period.
- Over time, we also took over maintenance of the second-generation system, including major upgrades, Oracle database migrations, and support for new version deployments.
- The support model remained stable and predictable, continuously adapting to the growing needs and increasing complexity of the market.
Results:
Preserved operation of the original 20-year-old system
Scalable maintenance model
SLA targets consistently met
Critical know-how preserved
Smooth transition between system generations
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