Case Studies

Banking

Unsecured Retail Lending

Ján Fratrič

Ján Fratrič

IT Architect

Michal Okresa

Michal Okresa

IT Architect & DevOps Engineer


Challenge:

  • The bank needed to replace its legacy loan system.
  • As regulatory requirements, product complexity, and loan volumes continued to grow, manual credit assessments took several days, and dependency on the external vendor slowed innovation.
  • The bank required an internal platform capable of supporting a new unsecured loan product, enabling multiple sales channels, and serving as a foundation for future lending products.

Solution:

  • We first delivered a new workflow and decisioning system built on unified data, extensive system integrations, and reusable business rules.
  • The platform was then extended to support a new unsecured loan product and all sales channels.
  • System stability was maintained through regular escalation processes, practical issue resolution, and rigorous change management, while ensuring the bank retained full control over its processes and risk rules.

Results:

80%+ of applications approved automatically in a single session

Reusable platform for future products

Strong internal capabilities established

Clear governance established