
Case Studies
Banking
Unsecured Retail Lending

Ján Fratrič
IT Architect

Michal Okresa
IT Architect & DevOps Engineer
Challenge:
- The bank needed to replace its legacy loan system.
- As regulatory requirements, product complexity, and loan volumes continued to grow, manual credit assessments took several days, and dependency on the external vendor slowed innovation.
- The bank required an internal platform capable of supporting a new unsecured loan product, enabling multiple sales channels, and serving as a foundation for future lending products.
Solution:
- We first delivered a new workflow and decisioning system built on unified data, extensive system integrations, and reusable business rules.
- The platform was then extended to support a new unsecured loan product and all sales channels.
- System stability was maintained through regular escalation processes, practical issue resolution, and rigorous change management, while ensuring the bank retained full control over its processes and risk rules.
Results:
80%+ of applications approved automatically in a single session
Reusable platform for future products
Strong internal capabilities established
Clear governance established
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